Returns & Exchanges

At ETTO Boutique, we want you to love your purchase; if you are not completely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have the original boutique tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely place the items in their original packaging, ensuring all original tags and protective liners are intact.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.